Support
Get help with Comet Go
Find help with Comet Go, solve constellation logic puzzles, purchases when offered, and app settings.
Getting started
To solve constellation logic puzzles, begin with the direction of each comet, the occupied grid spaces, remaining shields, and available hints. Review the result against blocked paths, launch order, route intersections, difficulty tier, and remaining shields before acting on it.
- Install the latest app version.
- Check your connection for online features.
- Restart the app if a screen does not refresh.
Purchases and subscriptions
If Comet Go offers a purchase, trial, or subscription, billing and refunds are managed by the store account used to complete it.
- Use Restore Purchases after reinstalling.
- Use your store account for billing changes.
- Contact support if access does not refresh.
Contact support
Include your device model, app version, country, and the exact screen where the issue happened.
- Screenshots help support reproduce visual issues.
- Do not send payment card details.
- Mention whether the issue is on iOS or Android.